A recent Upwork contractor (“Bob”) is super friendly, fast, and really responsive – someone I enjoyed working with. His work had recurring problems, so I gave up and moved on to another contractor. Bob just asked me to please review him and give him a “5-Star” review. I won’t, and I told him why. Now, here’s the thing: do I give him the “2 Stars” (of 5) he deserves for “Quality of Work?”
I have no qualms warning others about a terrible product. I’m struggling to give this guy I hardly know the grade he earned because I worry that doing so could turn OFF the spigot for further work for him.
Our global peer-to-peer community has at its very foundation the trustworthiness of our fellow man to tell one another about great and poor products and services. I rely on the truth of others when making these decisions and now I’m considering hurting that very system by either a) softening my review, or b) not submitting one.
Weird – I’m thinking about lying to strangers to protect someone I hardly know.
Furthermore, don’t we all owe it to the TRULY fantastic performers to honor them by differentiating them from those who were not as good?
Even as I write this I don’t know what I’m going to do. I’ll quit stalling and share with you my decision in my next post.