“The default for most manufacturers and retailers before we came along was to destroy returns.”
Kristin Langenfeld, Co-founder and CEO, GoodBuy Gear
GoodBuy Gear - Cheaper Than New, Better Than eBay
- My expectations were completely wrong entering this episode with Kristin Langenfeld. I’d expected she would tell me the story of a woman who started selling her own used baby gear, then slowly expanded the activity into a basement enterprise, and so on until it was a real company. Nope. And she’s out to dominate a market sector with those whom I’d have expected were unlikely partners.
