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Dave’s blog

What if I fall to my death? Part 2 – Trusting Strangers

I discussed my last blog with my most recent podcast guest, Chris Wright, CEO of Liberty Oilfield Services – an avid outdoorsman and climber.  He suggested that there’s more at play when I said I decided to “ignore risk” of using rock climbing anchors placed by strangers, simply because I wanted to climb.  He suggested that I felt, while perhaps not 100% certain, confident and secure based on the sense of a “trusted community” – the idea that while strangers installed the anchors that secured my life, these are strangers that I inherently trust.  Why?  Because there is a BRAND associated with rock climbers who install anchors for use by brethren rock climbers.  This is a brand I trust – and with my life, it turns out because I did fall several times, caught by anchors secured by people I’ve never met, and probably never will (thanks!).

Thanks to expert anchor installers, nearing the top. Ouray, CO

We’ve all talked about a continuum of brands we do and don’t trust.  It makes me think, “What more can I do, personally, to be a brand that others would trust?  With their lives?”  In business, is my brand, your brand, one that customers would risk their lives on?  Even short of life and death, is it a brand about which people feel 100% confident?

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