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Month: November 2017

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The Eagles vs. Snapchat

In my interview with Chuck Morris of AEG Live @AEGPresents, Chuck, himself in the business for 49 years, said that bands like the Eagles and Doobie Brothers @TheDoobieBros ‏are “doing better than ever!”

That got me thinking:  Why?  What makes a band with members now in their 60s continue to thrive, appealing to original fans, and attracting huge new audiences in their 20s and 30s?

Chuck Morris’s answer: “they are GREAT bands!” Certainly, and I think there’s more.  These bands provide experiences that make us happy in a simple way that resonates deep within us.  In contrast, we live much of our lives deeply immersed in technology, which while needed and appreciated, puts us in an unsettled state, one in which we feel constantly interrupted, even frenetic at times.

The engagement we feel in a live concert by a great band is a reminder that to pierce through today’s cacophony of noise to captivate another’s attention is possible – others want to engage in deep and gratifying ways, and they’ll do so if our message and our manner is compelling.

As a guy who’s built a career on developing customer relationships, I’m wondering, how can I adapt my approach in business to cut through the noise, and create a feeling of grounded happiness for my customers?  Maybe I’ll play a little Earth, Wind & Fire as I start my next pitch.

Default, Entrepreneurship

From Media Darling to Shut Down

What a headline.  It makes me sad – but not depressed or troubled.

Revolar is Jackie Ros’s, first start-up.  She’s amazing!  One of the most delightful and upbeat founders I’ve interviewed, she has accomplished great things,
was celebrated in national media, and her customers love the Revolar product.

At a recent dinner bringing together five past guests of PROCO360, all having become more successful since our interview, I was struck by their genuine gratefulness that their successes outweigh their failures.  I could sense the recognition that even high-profile success can be fragile.

As a past entrepreneur I was not as successful as Jackie or those who joined me for dinner.  Still, I experienced firsthand the amazing “rock star” highs as my business took off – thriving, growing, expanding.  I also remember with great pain, the feelings of inadequacy and vulnerability when I didn’t have all the answers.  I remember the relentless fear and embarrassment, and the sleepless nights during a dramatic downturn.  I know what all that feels like because I did it, and that’s really gratifying.

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